DAY 5

TASK #2: TRAINING

So by now, you would have had some comments, some questions perhaps, maybe some people have reached out (this isn’t always the case!) our job from here is to work with what we have!

1. REPLYING TO COMMENTS
Every single person who has commented on any post you do (from this point forward) you are going to heart it, then make a comment. No ifs and or butts. If you are wanting people to engage in your content, then you need to reward them for doing so, and engage right back. This is important for a few reasons. 1. it teaches the algorithms, that you are in fact being social, on social media. 2. it feels good when someone replies to your comments, so they will be more likely to continue to do that moving forward. 3. social proof. you double the number of comments, by you replying to each one - and we aren’t fully concerned with number of likes or comments, it is appealing to others, when they see other people comment. (so get into this habit! if people are asking for engagement in their posts or stories, give it to them, it will come back to you ten fold).

Give a meaningful reply! and if they are asking questions in a comment - take it to messenger. Comment under their comment, yes! great question, I’ll message you so I can personalise the info you need!
You can also shoot them a message to thank them for their support!

Something like - name, thank you for your love! I so appreciate it! I am really excited about this new chapter, and everything that is happening! How are you doing?! What’s new in your world?

So go ahead and do this NOW! The more conversations you are in, regardless if is about Neora or not - the better!

2. Understanding how to talk to your people in DMS is important. Understanding peoples pain points is CRUCIAL to being able to offer a solution, that they value. This process evolves with your experience. But for now - your job is to be excited! To give them confidence that they can trust you to get them the right info, so they can make a decision, and get the results that they want. This is conversational - back and forth.
Embrace the fact you are new, and you get to use that as a resource! 3rd party validation, and using someone else as the expert!

What the messages might look like!
eg. name! firstly, thank you for your support on my post! Putting yourself out there is a little scary, and I so appreciate your kind words. I think you will love all of this as much as I do!
(if it is clear it is either business or product they are interested in - then proceed with that angle. if it isn’t - simply ask them!)
Is it the products that you are interested in. learning more about, or does the extra income and business side interest you?

Product Angle
ok so products! tell me … what is it that you would like to improve with your skin or hair? Do you have a specific concern that you want to address?

ok. awesome. I know that we can help with that! As you know though, I am new - and so to make sure I give you the right info. I want to ask my brand partner, Name.

Let me ask her now!

then use a 3 way message. you don’t have to ask permission, you don’t need to tell them you are going to put them in a way message. You are helping them get the solution they want and need.

3 WAY MESSAGE.
Hi Brand Partner! I wanted to intro you both. This is Prospect Name, she is my (how you know her and something personal about your relationship) and she is interested in our amazing products! Prospect, this is Brand Partner Name. She is going to help us identify exactly what you need!

Prospect name, has told me that she suffers from xyz, and would like to get improvement in XYZ. Can you help with recommendations to get her started with those solutions?

Then let your expert/brand partner take it from there! They will ask further questions if necessary, share 3rd party tools, and provide product recommendations and next steps. It is really. important that you continue to engage love the comments, reply if needed.

Business Angle
I know exactly what you mean… it is tough out there at the moment isn’t it. Of course I am only just getting started at the beginning of my journey, but I am excited. I feel like I have found a way out/solution and I would love to do this with you!

I am still learning! Seriously being able to earn while I am learning is the best! So I want to make sure I get you the right info. Have a watch of this short video, it gives you a good snapshot of what we do! Then we can go from there.

Send the why social selling video link (in go prospect).
Here it is! have a watch and I will check back in with you shortly - it is only 4 mins!

Then

name, what did you like best?

Then with that information, the questions they have - the things they loved.

Ok… lets get you that info! I am going to ask my brand partner (name) to help, as I want to make sure I get you the right answers!:)

you want to get them into a 3 way message. you don’t have to ask permission, you don’t need to tell them you are going to put them in a way message. You are helping them get the solution they want and need.

3 WAY MESSAGE.
Hi Brand Partner! I wanted to intro you both. This is Prospect Name, she is my (how you know her and something personal about your relationship) and she is interested in the brand partner program! Prospect, this is Brand Partner Name. She is going to help us identify exactly what you need!

Prospect name, has watched the Why social selling video, and has a some questions about x and y. Can you help her with that?

Then let your expert/brand partner take it from there! They will ask further questions if necessary, share 3rd party tools, and provide product recommendations and next steps. It is really. important that you continue to engage love the comments, reply if needed.