NEW BP ONBOARDING 

WELCOME

20 min call to get you started

It’s so nice to put a face to a name, to learn a little about you and what you are looking for. This is my no means an exhaustive training call! We will intro you to one of your support crew and guide you to the onboarding process.

This can be done via messenger video chat, FaceTime or zoom!
Your sponsor will prompt this process, but if for some reason they haven’t - please reach out to one of the upline support brand partners you were introduced to in the earlier lesson to get that locked in!

ACTION ITEMS

Reach out to your sponsor and leader (they likely have initiated this already! But just in case)… and you can decide on a time that works for you all to kick things off!

MEET YOUR SUPPORT CREW

Hi, I’m Leah!

I am thrilled you are here! Welcome to our incredible team, possy of absolutely divine women (and some brave men!), you have made a wonderful decision and we can’t wait to welcome you, work with you and build something incredible together.

This training platform has been created for our team. To help learn, implement and grow!

We are a team full of incredible women, all here to support and collaborate with you!

I’d like to take a moment to connect you with a few of our leadership so you can connect with them on socials, they are here to help in any way.

Leah Macdonald
@itsleahmadonald

Wife to Wes, Mum to Harrison + Greta, ex finance broker, NLP coach, systems, strategy and social media Queen!
Passionate about helping empower women financially, through a proven system designed to help businesses women thrive.

Becky Power
@itsbeckypower

Wife to Tom, mummy to Freddy. Former early years teacher, loves real chat and mentoring other mamas build a thriving business on their terms. Leading the way showing women you don’t have to choose between family or your dreams. You can build a life that honours both.

Alex Hill
@itsalexhill

Wife to Joel, Super Mum of 4! Phoebe, Jack, Georgie + Jim. Alex is a busy woman, who lives rurally, has a million animals and you can find her on the footy sidelines with her kids, or at camp drafts. An exceptional leader who is here to help you achieve your goals.

Aaron Dinh + Cathy Ngo

Industry and company leaders and top earners. Aaron + Cathy live in Northern California with their 2 children Bella + AJ.
Featured multiple times in Success Magazine and earned many accolade for the work they do.
They are a wealth of knowledge + support for us!

Damon Rourke

Damon is husband to Amber, and dad to 3 gorgeous girls. Former Medical Sales. Rep. Damon is so passionate about Neora, the opportunity that we have and is always here to support us with whatever we need. Dallas, Texas.

Leslie Hocker

Leslie is an industry veteran and has experienced incredible success over the last few decades. A Neora founding brand partner, she came on board when Jeff was forming the company. She is part of Eric Worres masterminds and brings incredible value to the team. Austin, Texas

ACTION ITEMS

Follow your support crew on social media. You will be connected and introduced to some of them shortly also! We are here to support you in reaching your personal goals for your brand partnership!
Click on the links under each persons name above, and that will take you to their instagram to follow.

ONBOARDING STEPS

Number One. YOU GET TO CHOOSE YOUR SPEED + YOUR PATH.

We are the guides and we help show you what’s possible, what’s available and how to achieve it.

- Enrolment (which if you are here has already happened)
- Your Pack will be dispatched very quickly, if processed prior to lunch time it is most likely dispatched same day. or if processed later in the day - will be dispatched the next business day.
- Your enrolling sponsor will share this link with you, invite you into the Facebook groups we recommend being a part of.
You will need your BP ID number to get access to the groups.
You can be proactive and request access to these of course! TEAM NEORA + THE SUCCES HUB | Training Group

INITIAL ACTION ITEMS

  • Decide on your launch event and date. Coordinate this with your sponsor or upline leader who is going to support you in this. Online, in person, Facebook/insta live or interview style!

  • When your enrolment kit arrives, record an unboxing! You can use this as content in the coming days. This could be camera facing the box, could be mounted and facing you, could even be photos if you aren’t ready for video! - whatever you like and feel most comfortable with. You do need to do one of them though! People need to see what you are up to. You sponsor can help guide you on this also.

  • Do your first social media post

  • REVIEW PSI System (this will allow you to take action more quickly, which means more WINS more quickly.

  • Complete your onboarding as soon as possible.
    The first 3 modules in the START Training are my recommendation. The rest can be at your own pace, we will also direct you to these sections at different stages of your first few weeks.
    Of course, if you want to go through these more quickly and dive in, run fast? Please go ahead!

  • 10 DAY SOCIAL MEDIA LAUNCH PLAN - This will walk you through the standard first 10 days of social media posts to help you warm up your socials, build some curiosity and officially start the launch process. We will help you with this as needed,

PSI SYSTEM

You are going to hear this term alot. It applies to the way in which we take people through the sales process, and it applies to everything! Thats what makes it so straightforward.

EASY AS 1-2-3

  • Pique Curiosity (social posts, stories, conversations)

  • Send the Teaser Video (Let the video do the work!) (this applies to product also, here you would send a tool such as product info graphic, before and afters, product videos etc)

  • Invite to the next event (This could be a virtual event, in-person Sip & Sample or a 3-way call (“I’ve got an exclusive event where you’ll get the inside scoop before this takes off. Want the details?”) This may also be an invite to purchase or enrol, if they have already expressed the desire to do so.

  • Follow-up, and move them into the next exposure. When they are ready, enrol them as a Brand Partner!

    Tip from the Top: Get them into a 3-way message! This is simply a group message with your prospect, yourself and someone in your team/upline who can provide 3rd party validation, answer questions etc.

START TRAINING

  • START NEORA TRAINING

    This link will take you directly to the START NEORA training, it will cover off the basic intros to your brand partnership.

    Please note this link defaults to the Australian market training,if you re in another market, please select the country flag at the top of the page that applies to you. Market training is standard, however has been personalised to reflect correct currency and $ amount bonuses per market for clarity.

    WATCH HERE

  • BACK OFFICE BASICS

    coming soon

  • BACK OFFICE SETTINGS

    This tutorial will show you how to add your photo to your website, how to edit your contact information, username, password and even website name to make it personal to you!

    Please check your communication settings also to ensure that you can receive all the important goodness about your partnership direct to your inbox.

    WATCH TUTORIAL HERE

  • YOUR RETAIL WEBSITE: HOW TO SHARE A CART

    yourusername.neora.com

    Your retail website is initially set as your username.neora.com
    This can be edited in the settings of your back office if you wish (see separate back office settings video.

    Your retail website is where all new enrolling preferred customers and brand partners start. You can either process their enrolment for them (you will need to gather their personal details to do this on their behalf - or you can add their selections to cart and share a cart link - that they can complete themselves.

    This tutorial walks you through how to do the share a cart option for both new customers and new brand partners.

    It is very important that you go to YOUR PERSONAL RETAIL WEBSITE before starting this process, so that your customer/brand partner will be attached to you.

    WATCH TUTORIAL HERE

  • HOW TO ENROL A CUSTOMER

    If you are processing the order on behalf of your new customer - you will follow the same process as the share a cart - however, instead of copying the link, you select CONTINUE, and then NEW TO NEORA and follow the prompts to enter in required details.

    Please remember you need to be on your retail website, and make sure you are not logged into your own back office.

    You will need to collect these details

    NAME
    EMAIL ADDRESS
    MOBILE PHONE NUMBER
    RESIDENTIAL ADDRESS
    POSTAL ADDRESS

    PAYMENT OPTION
    CARD TYPE
    CARD NAME
    CARD NUMBER
    EXPIRY
    CCV

  • HOW TO ENROL A BRAND PARTNER

    If you are processing the order on behalf of your new brand partner - you will follow the same process as the share a cart - however, instead of copying the link, you select CONTINUE, and then follow the prompts to enter in required details.

    Please remember you need to be on your retail website, and make sure you are not logged into your own back office.

    You will need to collect these details

    NAME
    EMAIL ADDRESS
    MOBILE PHONE NUMBER
    RESIDENTIAL ADDRESS
    POSTAL ADDRESS
    DATE OF BIRTH

    PAYMENT OPTION
    CARD TYPE
    CARD NAME
    CARD NUMBER
    EXPIRY
    CCV

  • BEFORE AND AFTER GALLERY

    Real Results

    We have the most incredible products, that produce amazing results.

    Built into your personal website, is a full before and after gallery that is coded to the products used to achieve the results, and has a direct link to buy from them!!

    So how do you access and use them?

    Head to yourusername.neora.com/au/en/products/real-results

    Please     note that these results pages are specific to market - due to the coding on the image. the products used and the warehouse that stocks them for distribution.

    If you are wanting to send a before and after to someone in another market, change the flag in to the top of the header to the market/country where your contact is BEFORE sending the link.

    You can choose to sort by product results, target area, concern area, skin type etc. This will filter the appropriate results.

    You are able to download these images, use them in marketing, content creation - or to share with a customer or prospective customer/brand partner directly.

    PRO TIP
    Create a results album on your phone, and save your favs there for easy access!

  • DOWNLOAD GO PROSPECT

    Welcome to your virtual assistant. This app will help you share effective social media content and videos and send samples. Make sure to download it and put it to work for you right away. You should have received a text message with your link to activate it. If you can’t locate your link, simply search “GoProspect” in the App Store. (available for Apple + Android)

    You will use the same username and password as you do for your back office to access go prospect.

    This is FREE for your first month! So please make use of it, get familiar with it - and then you can decide if you would like to opt in to this process or not.

  • FOLLOW THE MONEY

    coming soon

SOCIAL MEDIA TOOLKIT + FRAMEWORK

  • SOCIAL SELLING TOOLKIT

    Welcome to your Social Selling Toolkit! This toolkit will help you easily streamline your social media strategy with ready-to-use graphics and prompts to customise posts that drive engagement.

    Keeping things simple with social media is the key to success—it ensures you’re always sharing a clear, consistent message and keeps you on-brand while building product recognition. Repetition makes people remember your brand – the focus creates clarity in consumers’ minds. Remember, effective marketing is saying the same thing a million times, not saying a million different things.

    To keep it easy, we’ve chosen 5 core products to promote but feel free to switch things up if you’re passionate about another product. We recommend starting with just 2 of these products to keep your messaging clear and consistent. The 5 core products are Day & Night Cream, Firm Body Contour Cream, and LashLush.

    Plus, there is a section of business opportunity graphics, prompts, and example verbiage to support you too.

  • SOCIAL MEDIA SET UP CHECKLIST

    coming soon

  • TELLING YOUR STORY

    coming soon

  • CONTENT PLANS

    Weekly, the current content calendar will be updated Saturday Australia time.

    ROLLING CALENDAR LINK

    Following this calendar will give you the BASE prompts and guide to roll through the different types of content required to attract, nuture and convert your audience.

  • CONTENT TO RECORD

    Around here we work smarter not harder.

    FIRST FEW VIDEOS TO RECORD
    - Unboxing your enrolment kit
    - Opening your products
    - Using your products for the first time
    - Morning Routine
    - Evening Routine

    Click here for a comprehensive list of B ROLL content you can record and use to create unlimited content!

  • HOOK IDEAS

    coming soon

BRAND PARTNER BUSINESS HABITS

  • DAILY BRAND PARTNER BUSINESS HABITS

    HABITS OUTLINE

    - Social Marketing/Social Media
    - Follow Ups >> Comes from Social Marketing, Relationship Building, Customer Base + Prospect Tracker
    - New Exposures >> Comes from Relationship Building + Social Marketing Personal Development

    DAILY HABIT IMPLEMENTATION GUIDE

  • DAILY MINDSET/PERSONAL DEVELOPMENT

    The success of our entire company is built off the success principles in The Slight Edge. Part of this philosophy is to feed your mind. It’s been said, that this industry is personal development with an income opportunity attached. One of the best things you can do, is commit to this process EARLY. 10 pages of a book, 10 mins of a podcast, something - to keep you locked into your future, your goals, your vision. Life will be lifing. And you will need to lean on yourself, your focus and mindset often.

    START with The Slight Edge. This book has changed so many lives - I can’t wait to hear how you love it!

  • TEAM CULTURE HABITS

    Community is everything. Collaboration over competition. check
    - TEAM NEORA for updates and/recognition comment/support
    - CLEAN BEAUTY HUB Customer Group. Comment/Post/Tag
    - THE SUCCESS HUB Training Group - Check updates, comment, tag teams
    - CONTENT done by team members, commenting and providing 3rd party validation, social. proof and herd mentality is incredibly powerful.

  • CUSTOMER FOCUS HABITS

    coming soon

  • TEAM LEADERSHIP HABITS

    coming soon

  • Description goes here

WHAT TO DO WITH YOUR NEW CUSTOMERS + BRAND PARTNERS

  • IMPORTANT THINGS TO NOTE

    We put a lot of effort into gaining customers and brand partners in the lead up to enrolment - through our content, our consistency in showing up and building trust and credibility with our audiences. We MUST make sure we are both onboarding them correctly and connecting them to the right places so they can access the information to help them succeed on their product result journey or their brand partner journey. The 2 guides here will help you set them up for success and ultimately grow your business in a sustainable way that feels good!.

  • NEW BRAND PARTNERS

    Once your new bp is enrolled follow these steps:

    - create a group chat with at least one of their support line/leaders (this is to give them a place to go for questions and to make them feel welcome
    - Invite them to Team Neora,
    - Invite them to The Success Hub
    - Create Welcome Post for Team Neora
    - Ensure they have been sent their Welcome to the team message
    - Commence Onboarding with them, following the onboarding document

  • NEW CUSTOMERS

    Once your customer is enrolled follow these steps:

    - send them their customer welcome message
    - invite them to Clean Beauty Hub
    - Send them How To Use Instructions + reminder to take before photo
    - Diarise customer check ins on delivery day, day after delivery, day 7, day 30.
    - Follow Customer Care guidelines and monthly contact points.

MARK YOUR DIARY

  • NEORA UNIVERSITY

    WEEKLY
    MONDAY 5pm CT (US/CAN/MX)
    TUESDAY 8am AEST (AUS)

    This is your weekly corporate led training, including recognition, reminders, important announcements and timely information.
    neorazoom.com/nu

  • WEEKLY TEAM CALL

    Join us weekly for personalised training and excitement lead by Asia Pacific Leadership.

    https://us02web.zoom.us/j/2972206944

    (password: Neora)

  • WEEKLY PRE LAUNCH OPP CALL

    WEEKLY (until further notice)
    THURSDAY 7pm CT (US/CAN/MX)
    FRIDAY 10am AEST (AUS)

    neorazoom.com/prelaunch
    This link will also house the most recent weeks replay until 2 hours before the next call.

  • MONTHLY LAUNCH CALLS

    LAUNCHING the month armed with all the information to help you have a fabulous month and succeed is SO important. We know that the start of the month rolls around at the same time each month ;) so let’s be proactive and mark our diaries so we can watch it at the earliest time possible.

    CORPORATE ANNOUNCEMENTS
    Neorazoom.com/launch
    1st Month 9am CT (US/CAN/MX)
    2nd Month 8am AEST (AUS)

    If you are in APAC and an early riser, the replay of the US call is housed in Team Neora FB Group, so you can watch it earlier in the morning.

    THEN join our leadership and team for
    MONTHLY KICK OFF CALL
    2nd Month 8pm AEST(AUS)
    where we break down the promotions, set the monthly plan and get clear on our goals.

  • MONTHLY SUCCESS SERIES

    MONTHLY - FIRST NU of the month becomes an extended training known as Success Series… it goes for about 90 mins and goes more in depth into promotions for the month, how to maximise them as well as specific timely training. These are always fantastic.

    Neorazoom.com/nu
    The replay is available on the same link

  • ANNUAL CONFERENCE

    Attending major conventions is a game changer for your business, for your belief, for your relationships.

    Upcoming Conference is is in Dallas. Texas 25th + 26th April 2025.

    getrealconference.com